Booking Policies | Junk Hauling & Demolition

Booking Policies – Junk Hauling & Demolition Services

1. Deposits & Reservations

  • A deposit is required to reserve your crew and time slot.
  • This deposit secures your booking and is applied toward your final invoice.

2. Minimum Booking Time

  • All services require a 2-hour minimum booking.
  • Projects that take less time will still be billed for the 2-hour minimum.

3. Cancellations

  • 72 hours notice: Your deposit can be applied toward a future booking or refunded (minus any processing fees).
  • Less than 72 hours notice: The deposit may be forfeited, as our crew and equipment have already been reserved for you.

4. Reschedules

  • Reschedules are always welcome with at least 24 hours notice.
  • We’ll work with you to find the next available time slot that fits your project needs.

5. Overtime

  • If your project requires more time than initially booked, additional hours will be billed at our standard hourly rate.
  • Overtime is subject to crew availability but we always do our best to complete the project without interruption.

6. Scope of Work Adjustments

  • If the scope of work changes once the crew is onsite (e.g., adding extra hauling areas or expanding demo), we will confirm any additional time or costs with you before proceeding.

7. Crew Commitment

  • When you book, you’re reserving not just time, but a professional crew dedicated to your project.
  • Respecting the schedule helps us serve all clients efficiently while ensuring you get the service and attention you deserve.

 

Our Promise: At Love Thy Neighbor, we pride ourselves on punctuality, professionalism, and integrity. Clear policies protect your time and ours — so every project runs smoothly, on schedule, and with excellence.